Nordorthopaedics

I travelled to Nord for a hip arthroscopy as the waiting time in Scotland is 2.5 years. I am 32 years old, fit and active and had been in pain for a year already and couldn't wait another 2.5 years to be seen. The service at Nord was exceptional, the customers service staff/logistics/nursing staff were all great and I can't fault anything. Everything ran like clockwork which meant the whole process was easy and stress free. I would highly recommend Nord to anyone who is in pain and is faced with a long waiting list. You won't regret your decision!

Nordorthopaedics have been an outstanding and professional company to deal with from start to finish. As I have never had treatment anywhere other than in the UK before the decision to go abroad for me was a nerve wrecking decision to make. Unfortunately due to the long waiting lists of the NHS and the costs of going private in the UK I decided I needed to do something about it myself. So I did extensive research settled on this company and started to look into them further and I also joined their Facebook support group and got in touch with some people very local to me who had used this company themselves. Once my decision was made I then got in contact with Nordorthopaedics via email and from there I was assigned a customer services representative called Agne Celkaite who was amazing and answered every single one of my queries (& believe me I had a few) each were all replied to that day or the following day. I felt supported and reassured throughout the process from start to finish even when in Lithuania and I had a concern the day before I was due to return home post surgery they got me sorted that day. The surgeon was approachable and again answered any questions I had. Nothing has been too much trouble. All the staff from the customer service representative, the medical admin team, the Consultant & Anaesthetist, the Nursing team, the Logistics team and physios kept you informed the whole time. I am now free of the horrendous pain I was in, I am on the road to being fully mobile and independent once again and I will soon have my active life style back once again. So thank you to all of the Nordorthopaedics team I have come into contact with and the Facebook support group who also provided me with that extra support throughout this whole process. I would without hesitation use them again if I needed too